About Us

PLEASE TAKE THE TIME TO READ THIS...

We are a small farm and do everything ourselves. That means that when you order from us, Steph and I (Rich) have grown the seedling and then we have harvested the seedling or transplant and packed it for you. We made the shipping label and collected your money. We think that our personal touch in doing everything ourselves at least makes us different, and better, than many other farms and businesses.

We are beginning an effort to rid our farm and the world of plastics.  We encourage you not to use or order plastics, if possible, from us or anyone else.  That said, we know we’ve shipped a lot of plastic in the past and will still do so if a customer orders it, but we encourage you not to use it.  We use environmentally safe compostable bags that are available in larger sizes, but unfortunately not in seedling sized bags, to package the moist bare plugs and burlap bags for your order. Unless, however, you choose to have them put in the clear plastic bags or have us put the seedlings in burlap bags.  Seedlings can be kept moist in their bare plug form for weeks if treated kindly.  They can also be wrapped in various forms of paper temporarily - like in the burlap bags for your event.  Thanks to all that took the time to read and heed our effort.  If this doesn't lower our level of plastic shipments, we'll take more drastic measures.

We charge only what is necessary to sustain our farm. That means you will find that our prices may be more reasonable than other sources and that we do not make extra money through our shipping fees. It also means that our web site may not be as fancy as those of our competitors, because that too we try to maintain it as reasonably as possible.

We prefer, because of credit card security, that our customers order on line, thus eliminating typos by us as well!.

If you need a certain number of seedlings or a certain type of packaging for your event, we will do our best to give you what you want. Being small makes us able to meet the needs of the customer.

We ship our goods year around. If you need seedlings in January we will send them, weather permitting.

We are open for seedling business by appointment only, so email us or call before heading to our farm. The absolute best way to contact us is by email: rich@christmastrees.net

OUR REFUND POLICY

We handle refund on a case by case basis. We cannot guarantee that every seedling we ship to you will live forever, but we sure hope they do. If you have any issues with any product that you receive from us we will do right by you. We will either replace the product or issue a refund as a credit to the credit card used at the time of the purchase.

OUR SHIPPING POLICY

We will ship your order to arrive on or as close as possible to the day you indicate upon checkout. We will ship your order by FedEx Ground, FedEx Home Delivery, FedEx Express Saver, FedEx 2Day, or FedEx Overnight Express which you indicate upon checkout. We DO NOT like what we must charge for shipping (because we don't get the big discounts that the big guys do), especially when many big companies offer it free, but we just cannot afford to do that with everything.